The customer is the purest form of quality control. Without their approval, your business will not grow or thrive. So when customer complaints come in, it’s important to listen to them, as it’s a way to improve the experience and prevent possible churn. No...
Customer relationship management or CRM is a comprehensive data-driven approach that credit unions use to manage their interactions with current and potential members. It involves analyzing data about member interactions and improving them to better serve their needs...
In today’s digital world, businesses need to stay up-to-date with the latest technologies and marketing strategies if they want to remain competitive. For any business looking to grow, there are a few key steps that can help them succeed in the digital space....
The good old US of A is often touted as a bastion of free speech and a place where even the lowliest of society have a voice. However, while this is mostly the case regarding certain civil liberties, they still exercise caution regarding the internet. While the...
Do you want to know how your team can be more productive? Are you looking for ways to improve their performance in the workplace? Taking breaks is an important factor when it comes to productivity, and here’s why. At first glance, taking a break from work may seem...
