How to Smooth Over Potential Points of Conflicts with Civil Discourse

July 25, 2022

 

Meeting new and diverse people is one of life’s greatest pleasures, don’t you agree?

But, as people are diverse, so are their opinions, thoughts, experiences, and aspirations. These differences make conversations very interesting and enlightening. They open our minds to new experiences and values; and even help us reevaluate our behaviors and attitudes.

Surely, you have experienced this before? Or haven’t you?

Haven’t you ever finished a conversation feeling enriched, as if you’ve learned more than a year’s worth of study?

However, sometimes these discussions do not go according to plan. There are often clashes when one strongly held viewpoint disagrees with the other. These conflicts and misunderstandings can ruin a conversation.

How do you mitigate this? How do you ensure that a discussion does not degenerate into fights and insults?

Maintaining a polite and fruitful discussion involves being calm-headed and following the laws of logic and the rules of Civil discourse. Suppose you can maintain your cool in a heated argument, respond logically and imbibe the principles of Civil discourse. In that case, you’re more inclined to learn more and keep the discussion from turning into a shouting match.

You’re already wondering what Civil discourse is and how its principles will help diffuse misunderstanding and conflicts in discussions. Continue reading to know more about Civil discourse and how to engage in it to resolve conflicts.

 

What is Civil discourse?

Conversations can result in conflicts, especially when strongly held opposing viewpoints are discussed. Still, if one is open-minded, presents their points politely, and gets to understand the other person’s perspective, it will make all the difference. And that is what Civil discourse is.

Civil discourse is not a pretentious discussion where disagreements are masked under insincere politeness to avoid conflicts. On the contrary, it is a valuable discussion where anyone is allowed to express their views logically and politely to reach a common and progressive understanding.

This can be achieved when individuals listen to understand and not argue or cause conflict. It is rather the opposite. You engage in Civil discourse to resolve conflicts. Discussions tend to be enlightening and civil when people show sincere interest in understanding a different viewpoint and disagree politely.

Civil conversations lead to progressive thinking. But many people do not know how to.  Engaging in Civil discourse during conflict resolution will result in a more comfortable and knowledgeable experience. Continue reading to find out how.

 

Engaging in Civil discourse to resolve conflicts

 

You need to understand that conflicts in conversations do not occur simply because of a difference in opinion but due to impolite voicing of those differences. To resolve these conflicts through civil discourse, you must follow some guidelines.

These guidelines are as follows.

 

Set clear boundaries

One of the key factors of having a conflict-free discourse is setting boundaries. When boundaries are set, people feel free to voice their opinions without fear of decorum upsetting. In conversations where boundaries are not clearly stated, ad hominems are at their peak.

However, if boundaries are set, people will focus on the topic of conversation and try to achieve the goal of the discourse, which is reaching a mutual understanding. It is pertinent to ensure everyone’s point is acknowledged and contrary views are not ridiculed.

 

Listen actively

Most people enter a discussion solely to correct the other person’s views; this wrong mindset makes them not actively listen to the other person’s point.

This is not uncommon. It can happen to anyone. But you can listen actively and improve your conversational skills when you focus on the conversation, reiterate their points, and request clarification, especially when you don’t understand their point.

 

Have an open mind regardless of opinions

In our everyday conversations, our viewpoints are shaped by our cognitive biases. This makes it hard to accept other people’s opinions. Suppose we understand that this also applies to the people we are conversing with. In that case, we may be more tolerant of their perspectives.

To keep your bias in check and ensure that your conversation is productive, you must:

  • Reduce the urge to be defensive, and
  • Understand that contrary views are not made to disparage your point.

 

Use facts and figures

Conversations can easily derail to personal attacks if you lose sight of what you’re talking about in the first place. Backing up your opinions with facts and evidence gives weight to your argument.

Stick with the numbers and be as objective as possible. Your opponent will probably argue from personal experience, and experiences differ. Still, your argument will make itself if you introduce facts and statistics.

 

Be confident

Have you had a conversation with an expert in a certain field? You may not have agreed with the expert, but you were moved to mull over their opinion for some time. This is because the expert was convinced in his opinion. This confidence usually comes from being sure of your position.

0 Comments

Submit a Comment

Your email address will not be published.

Is Your Business Being Found Online?

Laptop Metrics Colorado

Free Digital Marketing Report ($150 Value)

marketing module lineWant to know how your business stacks up against the competition?

Read more articles about Business.

How To Grow A Company Brand With Corporate Videos

Many industries have transitioned to using digital marketing strategies compared with conventional ones, considering the increasing number of people browsing the internet every day. It’s said that an average internet user spends about seven hours online every day....

TikTok Marketing Strategies That Will Work for Your Brand

  TikTok is one of the fastest-growing social media platforms, with over one billion monthly active users and $11 billion in revenue, according to the Search Engine Journal. With extensive organic reach and engagement, TikTok has become a powerful tool for brands...

Launching A Startup? Here Are Some Useful Tips

Starting a business is no easy task. It takes a lot of hard work, dedication, and planning to make it successful. But that doesn't mean it's not worth it! If you're thinking about starting your own startup, then you will want to read this blog post! In it, we will...

Make Your Company’s Data Management More Efficient With These Tips

  Are you looking for ways to make your company's data management more efficient? Making sure that your company's data management is efficient is crucial to keeping your business running smoothly. However, doing this can be difficult if you don't have the right...

Important Things You Need To Know About Creating an Invoice Template

Invoices are a necessity if you are a freelancer or own your own business. If you are not familiar with them, then an invoice is a document sent to a person detailing how much they are required to pay (or how much they have paid). It is very similar to a receipt. If...

Reasons Why Going Offshore Is A Great Move For Entrepreneurs

Companies operating in foreign lands are often viewed as safe havens for stashing money and evading taxes in other countries. However, those against offshore entities miss the point that we are now living in a global village, and businesses can operate in any part of...

Understanding SAAS Marketing Strategies

Over the years, Software as a Service (SaaS) has become an increasingly widely used business model that is gaining more traction. Some statistics project that by 2023, the value of the SaaS sector could reach as much as $623 billion. What this means is that those...

6 Ways to Acquire New Customers for Your Subscription Business

  The subscription businesses are thriving today, and while it might seem like a relatively small niche or an uncertain business model, the numbers speak for themselves – the global e-commerce subscription market size is expected to reach $904.28 billion in 2026...

Read more articles about business.

How To Grow A Company Brand With Corporate Videos

How To Grow A Company Brand With Corporate Videos

Many industries have transitioned to using digital marketing strategies compared with conventional ones, considering the increasing number of people browsing the internet every day. It’s said that an average internet user spends about seven hours online every day....

Launching A Startup? Here Are Some Useful Tips

Launching A Startup? Here Are Some Useful Tips

Starting a business is no easy task. It takes a lot of hard work, dedication, and planning to make it successful. But that doesn't mean it's not worth it! If you're thinking about starting your own startup, then you will want to read this blog post! In it, we will...

Important Things You Need To Know About Creating an Invoice Template

Important Things You Need To Know About Creating an Invoice Template

Invoices are a necessity if you are a freelancer or own your own business. If you are not familiar with them, then an invoice is a document sent to a person detailing how much they are required to pay (or how much they have paid). It is very similar to a receipt. If...

Reasons Why Going Offshore Is A Great Move For Entrepreneurs

Reasons Why Going Offshore Is A Great Move For Entrepreneurs

Companies operating in foreign lands are often viewed as safe havens for stashing money and evading taxes in other countries. However, those against offshore entities miss the point that we are now living in a global village, and businesses can operate in any part of...

6 Ways to Acquire New Customers for Your Subscription Business

6 Ways to Acquire New Customers for Your Subscription Business

  The subscription businesses are thriving today, and while it might seem like a relatively small niche or an uncertain business model, the numbers speak for themselves – the global e-commerce subscription market size is expected to reach $904.28 billion in 2026...

Share This