Top 10 Outsourcing (BPO) Companies

June 17, 2022

If you’re looking for the best outsourcing companies around the world, this article is for you. We list down these companies based on the services they provide, the companies they serve, and the industries they operate in. We also mention some of their most notable clients to help you find the right provider for your own business needs. Read on!

 

 

1.  Remote CoWorker

Remote CoWorker is a virtual assistant outsourcing company located in Hollywood and founded in 2013. Its VAs promise to take on routine tasks to help you focus on growing your business. Their service lines include:

They offer various plans that fit customers’ budgets, making them the leading outsourcing company chosen by many business owners. Their clients are mainly small businesses in the real estate, business services, IT, and telecommunications industries.

 

2.  Helpware

Helpware is a call center service provider located in Los Angeles and founded in 2015. They offer:

  • Voice services
  • Non-voice BPO/back-office services
  • HR consulting and outsourcing
  • Transcription

Helpware has a People-as-a-Service model and focuses on integrating outsourced resources into its clients’ businesses. They have customers across industries, including gaming, financial services, IT, and real estate industries.

 

3.  Connext Global Solutions

Based in Honolulu, Hawaii, Connext Global Solutions focuses on non-voice BPO/back-office services. They also offer:

  • Finance and accounting outsourcing
  • Voice services
  • Business consulting

Connext boasts a 60% average cost reduction for clients and 98% work retention. They also have a 100% client retention rate.

 

4.  CIENCE Technologies

CIENCE Technologies is another people-as-a-service BPO provider headquartered in LA. They also have offices in Ukraine and the Philippines and sport over 550 employees offering service such as:

  • Voice services
  • Conversion optimization
  • CRM consulting
  • SI services

Their clients’ industries include advertising and marketing, business services, hospitality and leisure, and manufacturing.

 

5. Unity Communications

Founded in 2009, Unity Communications has a presence across the world and offices in the Philippines, Dominican Republic, and Costa Rica. Their services include:

  • Non-voice BPO/back-office services
  • Cloud consulting
  • IT strategy consulting

They work with small and medium-sized businesses in the telecommunications, navigation, and business services industries.

 

6. Callbox

 

Callbox is based in Encino, California but has offices in Australia, Singapore, and the Philippines. Their team provides voice services and non-voice BPO/back-office services for clients in industries such as:

  • Advertising and marketing
  • Business services
  • Financial services
  • Information technology

They’re dominant in the world of lead generation, sales appointment setting, and outbound sales development.

 

7.  Smith.Ai

Smith.Ai offers virtual receptionist and lead intake services. It specializes in live calls and web chat for small and medium-sized businesses in industries such as:

  • Hospitality
  • Legal
  • E-commerce
  • Finance

Their services also include conversion optimization and AI chatbots. Their Clutch profile boasts plenty of 5-star reviews from satisfied clients.

 

8.  Simply Contact

Located in Dnipro, Ukraine, Simply Contact sports more than 400 employees that provide high-quality services such as:

  • Non-voice BPO/back-office services
  • Voice services

They mainly serve small and medium-sized businesses in the hospitality, supply chain, logistics, transport, and e-commerce spaces.

 

9.  SupportYourApp

SupportYourApp is another Ukraine-based BPO company that offers outsourcing services for voice and non-voice business needs. They have a team of more than 400 people. Some of their most notable clients include:

  • Amazon
  • MacPaw
  • MasterCard
  • HERE Technologies

The industries they service include legal, business services, gaming, IT, and real estate.

 

10. CrewBloom

CrewBloom is headquartered in New York and sports a team of around 60 people. They offer back-office services and voice services. They service companies in the following industries:

  • Business services
  • E-commerce
  • Medical
  • IT
  • Telecommunications

Among their most notable clients are WebFx, Pfizer, AllState, and Asurea.

0 Comments

Submit a Comment

Your email address will not be published. Required fields are marked *

Is Your Business Being Found Online?

Laptop Metrics Colorado

Free Digital Marketing Report ($150 Value)

marketing module lineWant to know how your business stacks up against the competition?

Read more articles about Remote Work.

Dominating the Digital Landscape: A Comprehensive Guide to Law Firm Digital Marketing

Introduction In today's internet age, establishing an authoritative digital presence proves foundational for law firms attracting ideal prospective clients while continually engaging existing ones. Recognizing where to start building online visibility or choosing...

History of YouTube Explained – From the Beginning to Now

YouTube has revolutionized the way we consume digital video content and upload videos, emerging as a cornerstone of modern internet culture. Since its inception, the platform has evolved from a simple video-sharing website to a global powerhouse influencing media,...

Avoid FUD and Build Trust in Your Cybersecurity Content Marketing

The Dangers of FUD in Cybersecurity Marketing     Fear, Uncertainty, and Doubt (FUD) are tactics often used in cybersecurity content marketing to create a sense of urgency. By highlighting potential threats and dangers, FUD aims to capture attention quickly....

How to Use Heatmaps to Increase Your Website’s Conversions

Have you ever wondered what truly happens when a visitor lands on your website? What catches their eye first? Where do they click? How far do they scroll before losing interest?     You don’t have to guess! You can use heatmaps.   Heatmaps provide a...

Integrating Google Ads with Social Media Strategies

Cross-platform marketing is a strategic approach where businesses leverage multiple channels to reach a broader audience more effectively. In today's digital age, integrating Google Ads with social media strategies is a powerful method for enhancing brand visibility...

33+ Imagery Examples of the 7 Main Types

Imagine you're flipping through the pages of a book, and suddenly, you’re not just reading – you’re right there in the story. The secret? Imagery, my friends. It’s a literary device that writers have up their sleeves to transport us to worlds beyond our imagination....

Promotional Products for Small Businesses to Enhance Brand Visibility

In today's competitive market, small businesses need every advantage they can get to stand out. One of the most effective strategies is using promotional products. These items not only serve as practical tools for customers but also keep your brand top of mind.  ...

Roofing SEO Marketing: 6 Tips on Choosing the Right Company

Modern businesses rely heavily on digital marketing, and it is absolutely no wonder. Anyone who wants to succeed in today’s market has to invest in various online marketing strategies, including search engine optimization. This goes for businesses operating in any...

Read more articles about business.

Exploring the Benefits of a Singapore Dedicated Server

Exploring the Benefits of a Singapore Dedicated Server

In the world of digital infrastructure, businesses are continually seeking reliable and efficient solutions to meet their growing needs. One of the most robust options available today is the use of a dedicated server.     Specifically, this hosting can offer...

VAT in Ireland

VAT in Ireland

Value added tax (VAT) is a common sales tax applicable in most European Union countries, including Ireland. This is a tax charged at every stage of the supply chain, from production to retail. The purpose of VAT is to tax added value at every stage of the production...

Enhancing Corporate Events With Innovative Photo Booth Experiences

Enhancing Corporate Events With Innovative Photo Booth Experiences

When aiming to elevate your corporate event, the inclusion of photo booths has become a crucial element, providing attendees with a delightful and interactive experience. With various options available, ranging from virtual photo booths to green screen setups, the...

How to Improve Your Med Spa Business

How to Improve Your Med Spa Business

Med spas are becoming increasingly popular for individuals seeking aesthetic enhancements and wellness treatments. In 2019, the medical spa global market was valued at around $14 billion and is forecasted to increase to over $47 billion by 2030. To stand out and...

Share This