Things have not been the same ever since the pandemic hit. The same has always been the case whenever there’s a pandemic; people panic, the uncertainties of when things will get back to normal, and the frantic search for solutions. Times have changed though, and...
How to Deliver World-Class Customer Experiences in 2021 Created November 18, 2020 Nowadays, customer experience has become one of the most important factors when it comes to business success. The main reason this is happening is that the online market became...
What is the Difference Between Personalization and Customization in Business? Created June 19, 2020 Most of the businesses today are operating online. Previously the customers were contacted through emails or phone calls. But the issue arises when your potential...
