What Services Do Virtual Mailboxes Provide?

May 27, 2024

Virtual mailbox services sound perfect for companies that operate from residential addresses but need a more professional business address. These alternative locations can solve many problems and allow for business growth. So, what services do they actually offer?

 

mailboxes with red envelopes

 

How Does A Digital Mailbox Work?

 

Essentially, these virtual addresses are remote locations where you can have mail delivered away from your home address. They are popular with those who work from home but need something more professional when dealing with clients and other businesses. You can register your business at this new location, register that with the USPS, and then receive all the business mail you want away from the family home.

 

Staff at the new location will handle the mail on your behalf. These virtual spaces aren’t empty voids with nobody at the other end. You get the benefit of a team of trained handlers to collect the mail and deal with it under your name. There are various services provided by these teams. The extent of these and the fees generated across the month will depend on the package chosen.

 

Notifications to your mobile device alert you when mail is delivered, and you can decide from there how to proceed. This is where the remote service is at its most effective and efficient. You can get mail delivered to your chosen location but still know about it straight away. The staff that takes collection of the mail will record it digitally, with all the important information available. This includes as much information as possible about the sender. They will send a copy of this to your online portal, giving you easy-to-access information about what’s arrived.

 

Companies that also provide an app can go even further with push notifications straight to your mobile device. This means that you could be spending valuable time with the family at home, receive a notification, send a quick response, and not have to do anything else to handle the mail. You can tell the company what to do next in a couple of clicks. But what virtual mailbox services are on offer, and how can those teams help you?

 

What Services Can You Get With A Digital Mailbox

 

1) Redirection

 

The next step for many virtual mailbox users is to have the mail redirected to a residential address. These virtual office spaces are essentially middlemen between companies and suppliers to mask the less desirable residential address from business contacts. Once the mail is at the virtual location, you can have it sent in no time at all. It can then arrive at your home, for you to deal with in your own time. The downside to this is that you may still get a lot of mail arriving at home, disrupting your work-life balance. That’s where the next option can help.

 

2) Collection services

 

Another option is to request to collect your mail in person. This could be the more convenient and secure option for anything especially important. Rather than risk it getting lost or held up in the postal service again, you can ask the team to hold it at the facility and keep it safe. You can then determine a collection time and head down to the office to pick it up while running errands. Of course, this all depends on the location of the mailbox. If it is close by in your home city, it shouldn’t be a massive inconvenience. If you are working out of a city location a long way from your residential home, it could be a bigger problem.

 

3) Scanning documents into PDFs

 

A really helpful service offered by the best virtual address providers is the chance to read your mail before it reaches your residential address. This can be really helpful when dealing with important documents, such as bills or letters from government agencies. If you have something time-sensitive that needs immediate attention, a scan can give you a head-start or some much-needed peace of mind. The team will carefully open the mail and scan the documents into a PDF, without violating your privacy. The scans then go to the same portals as your other notifications for easy access. You should be able to read everything clearly and use the scans to continue with your work.

4) Shredding mail and discarding it securely

 

Then there are the services for all the mail you don’t want. Even official business addresses get a lot of junk and unsolicited mail. You could find yourself with a lot of pieces from companies wanting to do business with you that are of no interest. Or, maybe there are old suppliers or clients you cut ties with still sending you things you don’t need. Rather than have those items redirected or held for you, you can save your time and energy by having them discarded. The team will get rid of whatever you don’t need – making sure to shred it first for improved privacy and security.

 

5) The potential for phone services, voicemail, and fax

 

Finally, it is worth remembering that some of the best virtual mailbox providers offer more than just mail handling in their packages. Some companies offer more comprehensive office plans that allow for phone services too. This typically means a whole new business number – either paid or toll-free – with a personalized message for the answer phone. You can have calls redirected or use them as a message bank from your personal device. This is great for new companies that want to appear more accessible without using a personal cell number. In some cases, there are also fax services – just in case clients still want to send information that way.

 

Choosing The Best Virtual Mailbox Services For Your Needs

 

delivery mail truck

 

With so many services on offer, you need to find the best packages and price plans. The best companies will offer a tiered system with some basic and more premium plans. These can vary by location and the amount of mail handled per month. Make sure to read all the small print to see exactly what you will get for your money. You can always upgrade to something bigger and better in the future.

 

These companies can be highly advantageous, as long as you make the most of the services on offer. Check out the options available in your area, see how the mail handlers can deal with your business mail, and watch your work-life balance improve.

 

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